We offer flexible support options for across a range of our services that are adaptable to any business requirements. From eCommerce platform management to through-the-line custom retainers, we will package a solution customised to deliver exactly what you need.
It’s simple really, people do not have time to get caught up on those technical hiccups that waste hours of our day, or deliver award winning design and content marketing that would mean hiring in-house professionals.
We partner with your company in a way that makes us part of the family, having a deep understanding of your message, goals and ambitions. We believe the closer the relationship, the better the outcome across all mediums.
WPGO is our WordPress support plans, offering fixed monthly cost solutions for keeping your WordPress site in ship shape.
Emergency Support provides you with one support incident to get your WordPress website back up and running as it should be.
Retainers / SLA’s
We create bespoke SLA’s for clients so they are confident they will get the level of service they expect. Our SLA’s will define what services you require, how often and whether you wish to have dedicated time for certain proficiencies within Nuttifox.
All maintenance plans and SLA payments are collected monthly on a pre-agreed date. We use GoCardless to collect funds and allow our clients to authorise this via the GoCardless platform. We will create an invoice for the payment each month that will be sent to the preferred contact or department.